Privacy Policy
Last updated: 10 October 2026Luv Kush Natural ("we", "us") is committed to protecting your privacy. This policy explains what we collect, how we use it, and the choices you have. It also tells you how to spot someone pretending to be us.
Beware of fraud: pay only to Luv Kush Natural's official account. Make payments only through the checkout on this website, or into the official Luv Kush Natural account we confirm to you. We communicate only through our official mobile number +91 93133 63816 and email support@luvkushnatural.com. If you pay money to any other number, account, UPI ID or link, even one that claims to be us, that is at your own financial risk, and Luv Kush Natural is not responsible for it. Please ignore and do not reply to any email, SMS, call or message that says it is from Luv Kush Natural but does not come from those official details. We never ask for your card number, CVV, UPI PIN or password. A delivery OTP is meant only for the delivery person, and only after you hold your parcel.
Information we collect
Account details
Name, email, phone, and delivery address when you sign up or place an order.
Payment info
We never store card numbers — payments run through PCI-DSS compliant gateways.
Usage data
Pages visited, search queries, and device information, used for analytics.
How we use your information
- To process and deliver your orders
- To communicate about your order status and account
- To send promotional offers — you can opt out anytime
- To improve our website and product offerings
Data sharing
We do not sell your personal data. We share information only with trusted service providers — like our shipping, payment and email partners — to the extent needed to fulfil your orders and run the website. We may also share it when the law requires, or to prevent fraud or protect our rights.
Security and how long we keep your data
We use reasonable safeguards to protect your information, and your password is stored only in a scrambled (hashed) form. No website or network can be made completely secure, so we cannot guarantee absolute security, and you are responsible for keeping your own password and devices safe. We keep your data only as long as we need it for the purposes above, or as the law requires, for example for tax and invoice records, and then delete it or make it anonymous.
Cookies
We use cookies to keep you signed in, remember your cart, and understand how the site is used. You can disable cookies in your browser settings, though some features — like staying logged in — may stop working correctly.
You may request access to, correction of, or deletion of your personal data, or withdraw your consent to marketing messages, anytime by reaching out on our contact page or writing to support@luvkushnatural.com. We may need to keep some records (for example, invoices) where the law requires it. We may update this policy from time to time, and the date at the top shows the latest version.